Privacy Policy

Privacy Policy – Vijay Bagh, Kuldhara

At Vijay Bagh, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, bookings, and services.

1. Information We Collect

When you make a booking or contact us, we may collect the following details:

  • Name, phone number, email address, postal address

  • Government-issued ID (as required by law at check-in)

  • Payment details (bank transfer, UPI, card information – handled securely)

  • Special requests or preferences shared by you (e.g., meal plan, activity preferences)

  • Website usage data (cookies, IP address, browser type – for improving user experience)

2. How We Use Your Information

Your information is used for:

  • Processing reservations and payments

  • Communicating booking confirmations, updates, and offers

  • Providing personalised service during your stay

  • Ensuring legal compliance (guest records as per government norms)

  • Improving our website, services, and guest experience

3. Sharing of Information

We do not sell or trade your personal information. Information may be shared only with:

  • Law enforcement or government agencies if required by law

  • Trusted third-party service providers (e.g., payment gateways, booking platforms) who assist us in delivering our services

4. Data Security

We adopt industry-standard security measures to protect your personal data. While we strive to use secure systems, please note that no method of online data transfer or storage is 100% secure.

5. Cookies & Website Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve services. You can disable cookies in your browser, but some features of the website may not work properly.

6. Your Rights

As a guest or user, you have the right to:

  • Request access to your personal data we hold

  • Ask us to correct or update inaccurate details

  • Request deletion of your personal data (subject to legal obligations)

  • Opt-out of receiving marketing emails or messages at any time

7. Third-Party Links

Our website may contain links to third-party booking platforms or travel websites. Vijay Bagh is not responsible for the privacy practices of these external sites.

8. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date. Continued use of our services after updates indicates your acceptance of the changes.

9. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact us:

📍 Vijay Bagh, Kuldhara – Jaisalmer, Rajasthan (India)
📧 Email: info@vijaybagh.com
📱 Phone/WhatsApp: +91-8005700407